Supply Chain Management is a comprehensive and application-oriented textbook that provides a clear understanding of the principles and practices involved in managing the flow of goods, services, and information in modern business environments. The book introduces the fundamental concepts of supply chain management, highlighting its role in enhancing efficiency, competitiveness, and customer satisfaction.
It covers key areas such as supply chain design, network optimization, inventory management, logistics, procurement, and distribution strategies. The book also explains important operational concepts including demand forecasting, planning, coordination, and performance measurement. In addition, it explores contemporary trends such as digital transformation, sustainability, globalization, and risk management in supply chains.
The content is presented in a structured, simple, and practical manner, supported by examples, case-based insights, and real-world applications. This book serves as a valuable resource for students and learners seeking to develop a strong understanding of supply chain processes and their significance in achieving organizational success.
1. Fundamentals of Supply Chain Management
1.1 Definition, Objectives, and Importance of SCM– Definition and key goals of Supply Chain Management– Importance in enhancing efficiency and competitiveness
1.2 Basic Concepts and Role of SCM in Business– Core concepts of SCM– Role in improving business performance and customer satisfaction
1.3 Components of a Supply Chain– Entities: Suppliers, Manufacturers, Distributors, Retailers, Customers– Flows: Information, Product, and Cash
1.4 Decision Phases and Process View of SCM– Strategic, Tactical, and Operational decision phases– Process view: Cycle and push/pull perspectives
1.5 Supply Chain Flows and Structure– Upstream and Downstream supply chains– Role in integration and coordination
2. Supply Chain Network Design
2.1 Introduction to Network Design– Role in supply chain performance– Drivers and considerations (strategic, technological, operational)
2.2 Cost vs Responsiveness Trade-off – Balancing efficiency and service levels
2.3 Designing Distribution Networks– Centralized vs Decentralized systems– Direct shipping, Cross-docking, Transshipment models
2.4 Facility Location and Capacity Allocation– Qualitative and quantitative location factors– Gravity Location Models and Centre of Gravity Method
2.5 Network Optimization Strategies– Use of data analytics and simulation– Strategic placement of warehouses and hubs
3. Supply Chain Operations & Coordination
3.1 Introduction to Supply Chain Operations– Definition, objectives, and key processes– Types: Push vs Pull, Make-to-Stock vs Make-to-Order
3.2 Key Operational Drivers– Facilities, Inventory, Transportation, Information, Sourcing, Pricing
3.3 Supply Chain Planning and Control– Demand forecasting, aggregate planning, master scheduling– Inventory control: EOQ, Safety Stock, JIT, VMI
3.4 Distribution and Performance Measurement– Logistics planning and KPIs
3.5 Supply Chain Coordination– Importance of coordination– Bullwhip Effect: Causes and mitigation– CPFR, Contracts: Buy-back, Revenue Sharing, Quantity Flexibility
4. Current Trends & Challenges in Supply Chain Management
4.1 Industry 5.0 and Digital Transformation– Technologies: AI, IoT, Blockchain
4.2 Green and Sustainable Practices– Eco-friendly operations, waste reduction, sustainable sourcing
4.3 Globalization and International SCM– Managing global logistics and regulations – Cultural and operational challenges
4.4 Risks and Resilience– Identifying disruptions and building adaptive supply chain management
4.5 Ethics and Social Responsibility– Ethical practices, transparency, and CSR in supply chain Management
BBA | Second Year
Semester – III, Major Mandatory (8)
This textbook is aligned with the revised syllabus as outlined by the National Education Policy 2020 (NEP 2020) for the Faculty of Commerce & Management Bachelor of
Business Administration (BBA), effective from June 2025.
