Interpersonal Skills

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Publisher: Prime Publishing House
ISBN: 9789373449029
Year: 2025
Pages: 86

Shital Deepak Salavi has been working as an Assistant Professor of Psychology for the past 4 years. She completed her Master’s in Counselling Psychology from S.N.D.T. University, Mumbai securing the 5th rank at the university level. She also holds a B.Ed. degree, with a total teaching experience of over seven years.
She has qualified the SET examination in Psychology and has published research papers in reputed national and international journals. Currently, she is pursuing her Ph.D. from Savitribai Phule Pune University (SPPU).
She takes pride in being recognised as a student of psychology. Her academic journey reflects not only her dedication to the field but also her commitment to nurturing future professionals within the discipline.

1. Interpersonal Communication and Nonverbal Communication
1.1 Components and Features of the Communication Process:
1.1.1 Components of the Communication Process
1.1.2 Features/Nature of Communication
1.2 Technology and Interpersonal Communication; Social Networking sites
1.2.1 How technology has influenced interpersonal
i. Positive Impacts of Social
Networking Sites
ii. Negative Impacts of Social
Networking Sites
1.2.2 Social Networking Sites (SNSs) Examples
1.3 Communication and Adjustment
1.3.1 Adjustment and Explain Its Connection with
Communication
1.3.2 Relationship between Communication and
Personal Adjustment in Interpersonal
Relationships
1.3.3 Ways of Effective Communication
1.4 Nonverbal communication: general principles, elements and significance of nonverbal communication, detecting deception
1.4.1 Type of nonverbal communication
1.4.2 The principles of nonverbal communication
1.4.3 Elements of nonverbal communication
1.4.4 Significance of Nonverbal Communication
1.4.5 Detecting Deception

2. Effective Communication and Interpersonal Conflict
2.1 Social Perception
2.1.1 Types of Attribution
2.1.2 Attribution Theory
2.1.3 Impression Formation
2.2 Communication Problems
2.2.1 Communication Apprehension
2.2.2 Barriers to effective communication
2.3 Interpersonal Relationships
2.3.1 Friendship
2.3.2 Love
2.3.3 Interpersonal Conflict: Beliefs about conflict, conflict management strategies, dealing constructively with conflict
2.4 Assertive Communication Style
2.4.1 Nature of Assertiveness
2.4.2 Steps in assertive training

This textbook is aligned with the revised syllabus as outlined by the National Education Policy 2020 (NEP 2020) for the Bachelor of Arts Faculty at Savitribai Phule Pune University, effective from June 2025.

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