Business Communication Skills - I

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Publisher: Prime Publishing House
ISBN: 9789373440699
Year: 2025
Pages: 72

Business Communication Skills – I is a practical and student-friendly textbook designed to develop essential communication skills required for success in academic and professional environments. The book introduces the fundamental concepts of communication, including its meaning, process, principles, and various forms, along with an understanding of barriers and the importance of effective listening.

It also focuses on developing strong writing skills by covering key areas such as report writing, notices, memos, agendas, and minutes. Each topic is explained in a clear, simple, and structured manner, supported by relevant examples and practical guidelines to enhance clarity and confidence in communication.

With a strong emphasis on real-world application, this book helps learners improve their language proficiency, expression, and interpersonal skills. It serves as a valuable resource for anyone seeking to build a solid foundation in effective business communication.

1. Introduction
1.1 Meaning, Definition of Communication.
1.2 Need for Effective Communication.
1.3 Process of Communication.
1.4 7C’s / Principles of Effective Communication.
1.5 Types of Communication.
1.6 Barriers to Communication.
1.7 Listening Skills.
1.8 Different Media of Communication.

2. Writing Skills
2.1 Written Communication - Merits and Merits
2.2 Report Writing - Meaning Definition of Report Importance of good report, Qualities of a good report, Tips for writing good report
2.3 Notice: Meaning, Format
2.4 Memo: Meaning, Tips to Memo Writing
2.5 Agenda: Meaning
2.6 Minutes: Concept

Semester – I, Ability Enhancement Course (AEC) This textbook is aligned with the revised syllabus as outlined by the National Education Policy 2020 (NEP 2020) effective from June 2025.

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